This End-User License Agreement ("EULA") is a legal agreement between you (“End User”) and Mahindra Electric Mobility Limited (“MEML”).

This EULA governs the End User’s use of “NEMO Life App” (referred to as “App”) provided by MEML.
NEMO (Next-gen Mobility) Life is connected app for personal owners of electric vehicles from MEML

Please read this EULA carefully before completing the installation process or using this App. By clicking "accept" or installing and/or using the App, this EULA forms a binding Agreement between the End User and MEML. In the event the End User does not agree the terms of this EULA, the End User should not accept the terms of the EULA and should not use the App. If End User is entering into this EULA on behalf of a company or other legal entity, End User represents that the End User has the authority to bind such entity and its affiliates to these terms and conditions. If the End User does not have such authority, the End User should not install or use the App and the End User must not accept this EULA

This EULA shall apply only to the App supplied by MEML. The End User acknowledges that the App may contain proprietary software of third parties (“Third Party Software”) use of which is governed by their respective licenses. End User’s use of Third Party Software shall be subject to the respective terms and conditions of such Third Party Software. Such Third Party Software are provided by MEML “as is” and MEML does not make any representation or warranty of any kind with respect to use of such Third Party Software. The terms of this EULA applies to any MEML updates, supplements, Internet-based services, and support services for the Software, unless other terms accompany those items on delivery. If so, those terms shall be applicable on the End User for the use of the App. The terms of this EULA shall also be applicable for any trial version of the App or trial of any additional service available through the App.

Charges:

Access to the App is free and MEML does not charge any fee for using the App. MEML reserves the right to change its fee policy from time to time. In particular, MEML may at its sole discretion introduce new Services and modify some or all of the existing Services offered on the App. Unless otherwise stated, all fees shall be quoted in Indian Rupees. You shall be solely responsible for compliance of all applicable laws for making payments to MEML.

License Grant:

MEML hereby grants the End User a limited, non-transferable, non-sub licensable, non-assignable, revocable and non-exclusive licence to use this App on End User's devices solely for the purpose of personal use & in accordance with the terms of this EULA

Right to Monitor and Collect Information:

MEML will have the right to monitor all use of App and collect information associated vehicle information for diagnostics, research, for any other internal business purposes and to ensure compliance with the terms of this EULA. Information collected by MEML through the App will include various vehicle performance parameters (“Information”). The End User acknowledges that the Information collected by MEML shall be the property of MEML and MEML shall own all rights, title and interest in such Information. This EULA does not grant any license to the End User to use the Information except for the purpose of personal consumption in relation to the use of the vehicle and the App.

Upgrade & Maintenance:

MEML shall right to upgrade and maintenance of the App on frequent intervals. End Users will be informed in advance about such upgrades and maintenance by way of notification on the App and/or by way of any other means of communication.

Restrictions:

End Users are not permitted to:

  • Edit, alter, modify, replace, adapt, translate or otherwise change the whole or any part of the App nor permit the whole or any part of the App to be combined with or become incorporated in any other software, nor decompile, disassemble or reverse engineer the App or attempt to do any such things either directly or through a third party whether for itself or for the benefit of a third party.
  • Fix or attempt to fix any errors or bugs in the App.
  • Reproduce, copy, distribute, resell or otherwise use the App or any part thereof for any commercial purpose.
  • Allow any third party to use the App on behalf of or for the benefit of any third party.
  • Use the App to develop software applications for use by or distribution to any third party, whether in whole or part, whether as standalone products or as components.
  • Represent or imply to any party that it is an authorized or certified provider of services for MEML.
  • Use the App in any way which breaches any applicable local, national or international law. Use the App for any purpose that MEML considers is a breach of this EULA

Intellectual Property Rights:

MEML shall at all times retain rights, title and ownership including all Intellectual Property Rights in the App as originally downloaded/accessed by the End User and all subsequent downloads/updates of the App. The App (and the Intellectual Property Rights of whatever nature in the App, including any modifications made thereto) are and shall remain the property of MEML and no rights, title and interest in the App are transferred to End User under this EULA.

“Intellectual Property Rights” shall mean all rights in all patents, patent applications, trademarks, service marks, trade names, trademark registrations, service mark registrations, copyrights, licenses, inventions, trade secrets and any other similar rights in any jurisdictions, whether protected under law or not.

No Warranty:

MEML expressly disclaims any warranty for the App. The App & any related documentation is provided “as is” without warranty of any kind, either express or implied, including without any limitation, any warranty for App being free from errors, uninterrupted use of the App or any implied warranties or merchantability, fitness for a particular purpose, or non-infringement. The entire risk arising out of use or performance of the App remains with the End User.

Confidential Information:

The End User may during the use of App receive or gain access to proprietary information of MEML including but limited to information related to its business, technology, or products (“Confidential Information"). The End user hereby agrees to keep such Confidential Information secret and confidential and not use such Confidential Information for any purpose other than as provided under this EULA.

Indemnification:

The End User shall defend, indemnify and hold harmless MEML, its directors, employees, agents and representatives from and against any claims, demands, loss, damage, liability, causes of action, judgments, or costs and expenses of every nature (including attorney’s fees and expenses) resulting from: (i) breach of any terms and conditions, obligations, covenants, warranties and representations by the End User; (ii) violation of any applicable laws by the End User; and (iii) fraud or fraudulent misrepresentation by the End User.

No Liability for Damages:

In no event MEML shall be liable for any special, consequential, incidental or indirect damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use of or inability to use the App, even if MEML is aware of the possibility of such damages and known defects.

Termination:

This EULA is effective from the date of download or the first use the App and shall continue until terminated. MEML retains the right to terminate this EULA immediately if the End User fails to comply with any term or obligation of this EULA. Upon termination of this EULA, the licenses granted under this EULA will immediately terminate and the account of the End User on the Software shall be deactivated by MEML. The provisions that by their nature continue and survive will survive any termination of this EULA agreement.

Grievance Officer:

All service complaints relating to the functioning of the App can be logged in through the details specified below, which will be attended by an appointed personnel of the MEML.

For any service related queries or complaints relating to the App, you can write to us at customercare@mahindraelectric.com.

Governing Law:

This EULA, and any dispute arising out of or in connection with this EULA, shall be governed by and construed in accordance with the laws of India. The Courts at Bangalore shall have exclusive jurisdiction in respect of all matters arising under or out of this Agreement.